Surveys

← Knowledge Base

  1. How do I view the status of a scheduled showing (buyer’s agent)

  2. How do I cancel or reschedule a showing appointment?

  3. Can I have multiple sellers confirm or be notified of Showings with Showing Robot?

  4. When I try to save my settings in Showing Robot, I receive an error about selecting a method of contact.

  5. How does Text-to-Show work?

  6. Text based emails versus HTML emails

  7. I am not receiving emails from Showing Suite or am receiving them irregularly.

  8. How do I create a customer satisfaction survey?

  9. How do I change the settings for an existing survey?

  10. How do I change the questions for an existing customer satisfaction survey?

  11. How do I preview an existing survey?

  12. How do I send a customer satisfaction survey invitation for an existing survey?

  13. Who can create and send customer satisfaction surveys?

  14. How do I disable the automatic customer satisfaction surveys?

  15. How do I delete a customer satisfaction survey?

Feedback and Knowledge Base

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Our support team is available from:

Monday–Friday, 8am–9pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057
Email: support@showingtime.com