By default the system sends 3 feedback requests to the showing agent. This setting can be changed to send anywhere from 1 to 5 feedback request emails.
There are two ways to change the number of feedback requests that go out: by changing the default account setting or changing the number on a per-feedback-request basis.
Change Default Account Settings
- Click the Settings tab and then click View/Edit Feedback Settings from the sub-menu.
- Change the Default # of Requests to the desired choice.
- Press Save when done.
When requesting feedback, edit the Number of Requests drop-down to reflect the total number of feedback requests you want to go out for that particular showing.