My Seller Can't Login

If your seller cannot login to their account.

Please make sure that they are either going to the Seller Login you have set up for your page or to the Customer Login at the top right corner of

You will also want to make sure the username doesn't have any weird characters($, %, & !)  and the password is at least 6 characters long.

A good test for this is to copy the username and password you have set for them and login to their account. Remember you will need to log out of your Showing Suite account First!

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057