The seller already exists in my account, why can't I save my new listing?
If you are adding a listing for a seller that you've previously entered into the system, you will need to select that seller from your address book when adding the listing.
Follow these steps to add a listing for an existing seller:
- Click on the Listings tab in the account.
- Click on the Add Listing button.
- Type in the seller's name or email address in the blue "Search Sellers for" search bar. In the Listing Actions tab, to the right, select the option to View/Edit Seller Details.
- Choose the seller contact from the search results.
- Enter in the listing details.
If the listing already exists in your account, follow these steps to edit the seller details:
- Click on the Listings tab in the account.
- Use the search box to locate the listing by MLS id number or address.
- Use the yellow action button and select the option "View/Edit Seller Details".
- Use the search box on the next page to locate the correct seller by name or email address.
- Select this seller to assign the listing in your account.