What are the default emails and when are they sent?
To see and edit the default emails sent by the system just click Settings and select View / Edit Default Emails. All of the system notification emails (outside of the feedback request emails) will be listed here and can either be previewed or edited.
Here is a list of all of the default emails sent by Showing Suite (in alphabetical order):
Email Name |
When is it sent? |
Appointment All Confirmed Seller |
Sent to the seller once a showing appointment has been approved. |
Appointment All Confirmed Showing Agent |
Sent to the showing agent to confirm their appointment is approved. |
Appointment Cancelled Seller |
Sent to the seller to notify them of a canceled (or denied) showing. |
Appointment Cancelled Showing Agent |
Sent to the showing agent confirming a showing has been canceled (or denied). |
Appointment Confirm Seller |
Sent to the seller to approve or deny a requested showing appointment. |
Appointment New Seller |
Sent to the seller to notify that a showing was scheduled. |
Appointment New Showing Agent |
Sent to the showing agent when a showing has been scheduled. |
Appointment Unconfirmed Seller |
Sent to the seller to remind them to either approve or deny a showing appointment. |
Appointment Updated Seller |
Sent to the seller when a showing appointment has been edited. |
Appointment Updated Showing Agent |
Sent to the showing agent when a showing appointment has been edited. |
Feedback Non-Response |
Sent to the listing agent (you) when a showing agent doesn't respond to any scheduled feedback requests. |
Feedback Response Notify Seller |
Sent to the seller when a showing agent doesn't respond to any scheduled feedback requests. |
Feedback Seller Stats |
Sent to the seller with their listing's feedback statistical report. |
Feedback Thank You |
Sent to the showing agent once they provide feedback on a listing. |
Listing Activity Complete |
Sent to the seller to notify them a listing task has been completed. |
Listing Activity Reminder |
Sent to the listing agent (you) when the due date for a task is near. |
Listing Seller Comment |
Sent to the seller when you leave them a comment. |
Listing Seller Welcome |
Sent to the seller when you enter their listing into the system. |