How do I update my listing information?

Click on the Listings tab in the top navigation of your account, select what section of the listing information to update under the Listing Actions button for the desired listing:

Select  To edit the following...

Edit Seller Details

  • Seller username
  • Seller password
  • Seller language preference
  • Seller first name
  • Seller last name
  • Seller email address
  • Seller home #
  • Seller mobile #
  • Send welcome email

Edit Listing Details

  • Listing status
  • Property address
  • Cross street
  • Map code
  • Price
  • MLS# (Agent Accounts)
  • Listing date
  • Expiration date
  • Year built
  • Est. sq. footage
  • Bedrooms
  • Baths
  • Property type
  • Parking
  • Occupied by
  • Virtual tour link
  • Listing info link

Edit Listing Photos

  • Add photos
  • Reorder photos
  • Delete photos 

View/Edit Listing Documents

  • Upload listing document
  • Preview uploaded documents
  • Delete uploaded documents
  • Edit seller access to uploaded documents
  • Attach listing documents to showing agent appointment confirmation email

View/Edit Marketing Notes

  • Add new comment for seller
  • Edit comments
  • Hide comments
  • Delete comments
  • Add notes
  • Edit notes
  • Delete notes

View/Edit Instructions / Directions

  • Add new instructions and directions
  • Edit instructions and directions
  • Delete instructions and directions

View/Edit Tasks

  • Add task
  • Edit task
  • Delete tasks
  • Hide task from seller
  • Email seller when completed
  • Change due date
  • Set Reminders for tasks
  • Set completion date

My Account

  1. Cancel My Subscription
  2. Can my seller reset their password?
  3. I can't remember my password/username
  4. How do I set my browser to remember my user login?
  5. Having trouble uploading your images?
  6. Can I view an overall showings or statistic report?
  7. How do I change my account password?
  8. How do I add lockboxes onto my listings in Showing Suite
  9. Why am I receiving “Unmatched Lockbox” emails from
  10. How do I manually add my listing into Showing Suite?
  11. How do I add a seller login page to my website?
  12. Can listings be imported from the MLS?
  13. How do I update my listing information?
  14. How do I update account information (name, address, etc)?
  15. How do I change my current listings' feedback questions to match my global settings?
  16. How does an agent cancel their account?
  17. What are the default emails and when are they sent?
  18. How do I update my account information?
  19. Upgrading My Plan
  20. How do I view my billing history?
  21. How do I see if any of my emails got through?
  22. How do I update my credit card information?
  23. How do I know if Showing Suite Mobile is included in my plan?
  24. How do I set the time zone on my account?
  25. Why am I taken to a missing seller details page when I login?
  26. I accidentally deleted one of my listings, how can I retrieve it?
  27. What can I do if I'm experiencing trouble logging into my account?
  28. How do I add my photo/signature to my emails?
  29. What forms of payment do you accept?
  30. Why has my account been downgraded/canceled?
  31. Why am I having trouble loading the pages on Showing Suite?
  32. How do I access Showing Suite Mobile?
  33. What are the computer requirements for Showing Suite?
  34. Why do my listings have a yellow "!" icon?
  35. How do I change my account password?
  36. Do I need an email account to use the system?
  37. Do I need to download any software to use this service?
  38. Downgrade My Plan

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057