How do I manually add my listing into Showing Suite?

Entering your listings into Showing Suite is easy (although it can be time-consuming if you have a lot of listings). The number of steps vary according to your plan and available features, but you only have to enter the listing once!

If you would rather have the system import your listings directly from your MLS then we strongly recommend that you subscribe to a plan with Listing Sync included and set it up.

To manually enter a listing, first click Listings on the top navigation and click the orange Add Listing button.

  1. View/Edit Seller Details: Enter the listing's seller details...
    • Seller Login Details
    • Enter a username and password for your seller. The login information is what your seller will use to login to their private console to view feedback, upcoming showings, important documents you've uploaded, and more (options vary depending on your plan).

    • Note when selecting a username.
      • The username must be unique and cannot contain any special characters.
      • If you receive an error stating that the username exists try adding a number at the end as someone else in our Showing Suite system has already selected that username.
      • We do suggest that if your seller has only one property to use a unique marker for their user name, such as their listing address (eg. 123AnywhereAve), as it is likely that that username will not exist yet.

    • Seller Information
      • Select whether the listing is bank owned
      • Seller's first name
      • Seller's last name
      • Seller's email address
      • Seller's home phone number
      • Seller's mobile phone number
      • Check whether you want to send the seller a welcome email with their new login information.
    • Seller Communication
      • Select whether the seller can send feedback requests
      • Select if you want the seller to be notified via email when new feedback is received.
      • Select if you would like to send a non-response email to the seller.
      • Select if you would like to send a non-response email to yourself as the listing agent.
      • Select if you would like to screen feedback within your account before the feedback is sent to your seller.
      • Show additional market showing statistics in your statistical report for this listing.
      • Email feedback statistical reports to your Seller on a daily, weekly, or monthly schedule.
  2. Press Next to continue the next step.
  3. View/Edit Listing Details: Enter the listing information. All required fields are marked with a red asterisk (*) in Showing Suite.
    • General Information
      • Listing status
      • MLS#
      • Lockbox information -
        • Supra Lockbox #
        • SentriLock Lockbox #
      • Listing Date
      • Expiration Date
      • House Number
      • Street Name
      • Unit Number (if applicable)
      • City
      • State
      • ZIP Code
    • Property Price
      • Price
      • Price High
    • Property Details
      • Bedrooms
      • Bathrooms
      • Est. sq. footage
      • Year built
      • Property type
      • Parking
      • Occupied by
      • Cross Street
      • Map Code
      • Virtual tour link
      • Listing info link
  4. Press Next to continue the next step.
  5. View/Edit Listing Photos: Upload up to 8 property photos. Only one image can be uploaded at a time. Complete these steps for each photo that you wish to upload:

Click the Choose File button. Locate the file you want to upload in the dialog box (the file must be on your computer hard drive).Click the image of your choice and click Open in the dialog box.

  1. Repeat the steps above for each photo you wish to upload for the listing.
    1. Press Upload on the right once you have browsed to all of the photos you wish to upload for the listing.
  2. Press Next to continue the next step.

  1. View/Edit Listing Documents: Upload documents that may be relevant to the listing (agreements, disclosures, etc). You can select whether or not the document is visible to the seller in their own private account.
  2. To upload a document:
    1. Enter a name for the document.
    2. Click the Browse...button.
    3. Locate the file you wish to upload (PDF or Doc files only).
    4. Click the file of choice and press Open in th dialog box.
    5. Press Upload.
  3. Press Next to continue the next step.


  1. View/Edit Listing Notes: Add comments you wish to be visible in your seller account and select to email the new comment to your seller if desired.
  2. To add a new note:
    1. Enter the note content into the Note box.
    2. Check whether you want the note to be hidden from the seller.
    3. Check whether you want the seller to be sent a copy of the note.
    4. Press Save when done.
  3. Press Next to continue the next step.


  1. View/Edit Instructions & Directions: Enter instructions and direction details for the listing.Press Next to continue the next step.
  2. View/Edit Listing Tasks: Enter any listing tasks and select whether you want it to be visible to the seller and/or emailed to them when completed.
  3. To add a new task:
    1. Enter the task description into the Task field.
    2. Click inside the Due Datefield to select the date that the task is due on.
      • Note: Do not set the Completed date until the task has been done.
    3. Select how many days before the due date you want to receive email reminders from the system (optional).
    4. Check whether you want the task to be hidden from the seller.
    5. Check whether you want the seller to be emailed once the task is finished.

Press Next to view the Listing Checklist and make any changes necessary to any of the steps above


Press Finish to return to the Listings page.

You're done!

Tired of entering listings by hand?

MLS connectivity is available for over 200+ multiple listing services with Listing Sync. Check it out!

My Account

  1. Cancel My Subscription
  2. Can my seller reset their password?
  3. I can't remember my password/username
  4. How do I set my browser to remember my user login?
  5. Having trouble uploading your images?
  6. Can I view an overall showings or statistic report?
  7. How do I change my account password?
  8. How do I add lockboxes onto my listings in Showing Suite
  9. Why am I receiving “Unmatched Lockbox” emails from
  10. How do I manually add my listing into Showing Suite?
  11. How do I add a seller login page to my website?
  12. Can listings be imported from the MLS?
  13. How do I update my listing information?
  14. How do I update account information (name, address, etc)?
  15. How do I change my current listings' feedback questions to match my global settings?
  16. How does an agent cancel their account?
  17. What are the default emails and when are they sent?
  18. How do I update my account information?
  19. Upgrading My Plan
  20. How do I view my billing history?
  21. How do I see if any of my emails got through?
  22. How do I update my credit card information?
  23. How do I know if Showing Suite Mobile is included in my plan?
  24. How do I set the time zone on my account?
  25. Why am I taken to a missing seller details page when I login?
  26. I accidentally deleted one of my listings, how can I retrieve it?
  27. What can I do if I'm experiencing trouble logging into my account?
  28. How do I add my photo/signature to my emails?
  29. What forms of payment do you accept?
  30. Why has my account been downgraded/canceled?
  31. Why am I having trouble loading the pages on Showing Suite?
  32. How do I access Showing Suite Mobile?
  33. What are the computer requirements for Showing Suite?
  34. Why do my listings have a yellow "!" icon?
  35. How do I change my account password?
  36. Do I need an email account to use the system?
  37. Do I need to download any software to use this service?
  38. Downgrade My Plan

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057