What can my sellers see?

What your seller can see will depend on what plan you have and the preferences you have set for their communication options in their listing details. Depending on your plan and settings, your seller will be able to see the following information while logged into their private seller console:

  1. Feedback
    • View Showings – View all of the showings that have been logged in the system here. If feedback has been provided the seller can click the View Response button to see the feedback that was left.
    • Request Feedback – If the agent has enabled the seller to send feedback requests they can do so here. Typically the showing agent information can be entered from a business card the agent leaves when visiting the property.
    • View Stats – All of the feedback gathered on the listing is compiled into easy-to-read statistical reports to offer a summary of what prospective buyers think of the property. The reports are broken down by the 4 different showing types: Showing Agent, Agent Caravan, Buyer Open House, and Buyer. Click the category type name for the statistical report you wish to see.  
    • View Responses – See a breakdown of every question and all of the answers given.
  2. Showing Calendar
    • Review Blocked Times – This page shows all blocked times and gives the option to remove the block.
    • View Calendar – View all of the scheduled appointments, and add blocked times if necessary.
  3. Listing Tasks – View any tasks that the listing agent has added for the property and see when it was completed or if it's still in the works
  4. Documents – If the listing agent has uploaded any documents for the property, they will be visible here.
  5. Comments – View any comments that the listing agent has left for the seller.

MLS Free

  1. How Do I Enable One Of My Listings For Use With Showing Suite Scheduling? (HIS)
  2. How do I schedule a showing in my MLS through Showing Suite?
  3. What is the "Showing Suite Listing Statistics" option?
  4. Can I schedule multiple showings for one buyer?
  5. Setting Up Confirmations For Your Listings (HIS)
  6. How do I enable one of my listings for use with Showing Suite scheduling?
  7. Can I block times for showings?
  8. I set my seller to receive text notifications on appointments but they aren't receiving them
  9. Can I ensure my clients are not contacted during specified hours?
  10. Can I choose to cancel or reschedule a request once it has submitted?
  11. Can I schedule an appointment on listings that haven't been opted in to Showing Suite Scheduling?
  12. Can I set up showing instructions to be sent out on appointments to scheduling agents?
  13. What is the "My Account" Menu?
  14. Setting up confirmations for your listings
  15. How can I be informed of Showing appointments on my listings?
  16. Can I request multiple possible times for an appointment?
  17. What is the "Cart"?
  18. Can I keep track of buyers for future showings?
  19. What is the "Showing Questions" section for in the Showing Clipboard?
  20. What is the Showing Clipboard?
  21. What is the "Buyer" menu?
  22. What do my clients receive/see if I set them as a confirming or notification party?
  23. How do I confirm a scheduled showing?
  24. How to Contact Support
  25. I just enabled a listing with Showing Scheduling with Showing Suite and got a Welcome Email. What is that about?
  26. Can appointments be synced with my own personal calendar?
  27. How can I upgrade from the MLS free version to the MLS+ subscription version?
  28. How much does it cost to upgrade?
  29. Buyer's Agent - I've clicked the "Schedule a Showing" link in the MLS, now what?
  30. What is included in the basic non-paid MLS version for agents?
  31. Why can’t I send out a feedback request?
  32. What are listing credits?
  33. Do sellers see the full name and information of buyer’s agents?
  34. What is included in the upgrade to MLS Plus?
  35. What can my sellers see?
  36. If I have a Listing Agent account in Showing Suite do I need a separate Buyer's Agent account?
  37. Do I need a Showing Suite login to connect my listings from the MLS?

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057
Email: support@showingtime.com