Why can’t I send out a feedback request?

Feedback requests and the ability to send them and receive the feedback response is only available with our paid Ultimate accounts.

This feedback is vital to getting your listings sold faster, and for the best possible price. We highly suggest if you cannot send out feedback requests to buyer agents that do visit your properties, that you upgrade your account to an Ultimate Showing Suite account, and make use of our full suite of features.

Ultimate MLS agents get the full functionality and power of our Showing Suite system, which includes the following features:

  • Seller Access and Accounts 24/7
  • Showing Sync
  • Feedback Requests
  • Feedback Statistical Reports
  • HomeFollowup
  • Foreclosure Feedback
  • Showing Robot full functionality, with Confirming Parties.



MLS Free

  1. How Do I Enable One Of My Listings For Use With Showing Suite Scheduling? (HIS)
  2. How do I schedule a showing in my MLS through Showing Suite?
  3. What is the "Showing Suite Listing Statistics" option?
  4. Can I schedule multiple showings for one buyer?
  5. Setting Up Confirmations For Your Listings (HIS)
  6. How do I enable one of my listings for use with Showing Suite scheduling?
  7. Can I block times for showings?
  8. I set my seller to receive text notifications on appointments but they aren't receiving them
  9. Can I ensure my clients are not contacted during specified hours?
  10. Can I choose to cancel or reschedule a request once it has submitted?
  11. Can I schedule an appointment on listings that haven't been opted in to Showing Suite Scheduling?
  12. Can I set up showing instructions to be sent out on appointments to scheduling agents?
  13. What is the "My Account" Menu?
  14. Setting up confirmations for your listings
  15. How can I be informed of Showing appointments on my listings?
  16. Can I request multiple possible times for an appointment?
  17. What is the "Cart"?
  18. Can I keep track of buyers for future showings?
  19. What is the "Showing Questions" section for in the Showing Clipboard?
  20. What is the Showing Clipboard?
  21. What is the "Buyer" menu?
  22. What do my clients receive/see if I set them as a confirming or notification party?
  23. How do I confirm a scheduled showing?
  24. How to Contact Support
  25. I just enabled a listing with Showing Scheduling with Showing Suite and got a Welcome Email. What is that about?
  26. Can appointments be synced with my own personal calendar?
  27. How can I upgrade from the MLS free version to the MLS+ subscription version?
  28. How much does it cost to upgrade?
  29. Buyer's Agent - I've clicked the "Schedule a Showing" link in the MLS, now what?
  30. What is included in the basic non-paid MLS version for agents?
  31. Why can’t I send out a feedback request?
  32. What are listing credits?
  33. Do sellers see the full name and information of buyer’s agents?
  34. What is included in the upgrade to MLS Plus?
  35. What can my sellers see?
  36. If I have a Listing Agent account in Showing Suite do I need a separate Buyer's Agent account?
  37. Do I need a Showing Suite login to connect my listings from the MLS?

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–9pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057
Email: support@showingtime.com

We’re ready to help via call, email or