Why Am I Receiving An ERROR When I Send A Text Message?

If you are receiving a message that your "Keyword is not recognized", you may be using an incorrect keyword when you are texting/SMSing into the Showing Suite system.

To schedule a showing using the Showing Suite service you are utilizing, the following commands (or keywords) can be written in your text messaging client on your mobile phone:

  • SHOW
  • INFO
  • The MLS# Number of the specific listing.

Please note that this command does need to be sent via text messaging to the correct Showing Suite phone number that you have been supplied with, or you may receive another error.

No other words should be entered directly before or after these specific commands or you may receive an error.

Text and messaging rates from your cell phone provider do apply. You may always send "STOP" to cancel further text messages from Showing Suite.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057
Email: support@showingtime.com