How Do I Request Feedback? (Manually)

Follow the steps below to request feedback on a listing manually?

  1. Select the Showings tab from the top navigation.
  2. Find the listing you wish to request feedback for; you can use the blue search bar at the top of the page to quickly find the desired listing.
  3. Under the Showing Actions button for the desired listing click Request Feedback - (Please note if you do not see this option, seller details are still required for this listing. Add seller details by clicking the View/Edit Seller Details option under the Listing Actions menu. P
  4. Enter the following details about the showing: (required fields are marked with a red asterisk *)
    • Showing Date
    • Send 1st Request (this is when you want the first email to go out)
    • Showing Type (determines what feedback questionnaire should be sent)
    • # of Requests to send (defaults to 3)
    • Frequency of the feedback request emails (defaults to every 3 days)
  5. Then enter the Showing Agent details:
  6. Helpful Tip: If you have previously requested from the showing agent you can use the blue search bar to quickly find and populate the agent's details that way to avoid having to re-enter the information.
    • First Name (of the showing agent)
    • Last Name (of the showing agent)
    • Email Address (of the showing agent)
    • Company (of the showing agent)
    • Work Phone (OPTIONAL)
    • Mobile Phone (OPTIONAL)
    • Contact Group to place the contact in
  7. Once you have filled out all the required fields, press Schedule Feedback Request(s) to send the showing agent feedback requests.-or- If you already have the feedback and want to log it in the system (NO emails will be sent to the showing agent) then click the Enter Manual Response to add the showing feedback.

You will get a confirmation that the feedback request has successfully been scheduled.

MLS+

  1. Can I View An Overall Showings Or Statistic Report?
  2. What Buyer Agent tools are available for MLS+ subscribers
  3. Add An HTML Email Signature To Your Account
  4. How to cancel your MLS+ subscription
  5. Where Can I Find Marketing Materials For Showing Suite?
  6. Is There A Global Calendar That Displays All Of My Showings In One Place?
  7. How Do I Add Showing Calendar To My Website?
  8. How Do I Enable Showing Robot On My Showing Suite Account?
  9. What Is Showing Robot?
  10. How Do I Change My Account Password?
  11. Reporting Features
  12. What Are Customer Satisfaction Surveys?
  13. What Is Home Followup?
  14. How Do I Send An E-Blast (Email All Agents Who Have Shown A Specific Property)?
  15. How Do I Request Feedback? (Manually)
  16. Can I Delete A Listing In Showing Suite?
  17. How Do I Setup My Own Question Templates?
  18. What is "Default Showing Frequency"?
  19. How do I add lockboxes on my listings in Showing Suite?
  20. How Can I Add Multiple Sellers To A Listing?
  21. Why am I receiving an error when adding my seller?
  22. How do I send/resend a welcome email to my sellers?
  23. How can the seller login to the account I created for them?
  24. Can I Set Up Statistical Reports To Go To My Seller?
  25. Can I Screen Responses Before They're Sent To My Seller?
  26. How Do I Add A Seller On My Listing To Receive Appointment/Feedback Notifications?
  27. How Do I Schedule A Showing Using the Texting Service?
  28. Why Am I Receiving An ERROR When I Send A Text Message?
  29. Is There A Limit To How Many Listings I Can Have In My Account?
  30. Can My Seller Reset Their Password?
  31. Password Reset/Login Issues
  32. How do I add Showing Robot functionality to one of my listings?
  33. Can I delete a listing in Showing Suite?
  34. My listings are visible in my Showing Suite account. Now what should I do?
  35. Why am I receiving an error when adding my seller?
  36. Information on Listing Agent features with MLS+
  37. How do I schedule a showing in the MLS through Showing Robot?
  38. How do I share information with my Buyer in Showing Note?
  39. What is Showing Tour?

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057
Email: support@showingtime.com