What is Showing Suite?

Showing Suite is an easy-to-use system that will help you quickly and efficiently obtain feedback from buyer's agents after they have toured your listings with their clients.


How it Works

  1. Showings are entered into the system via electronic lockbox or entered manually.
  2. Showing Suite follows up with 3 feedback request emails spaced 3 days apart.
  3. The showing agent fills out the feedback questionnaire.
  4. Feedback is automatically sent to both you and your seller(s).
  5. You and your seller login to read the new feedback response!

Seller Access

Each seller will have their very own private seller console where they can:

  • view all pending feedback requests
  • see any feedback responses provided
  • review comments you have left them
  • check out listing documents you've uploaded
  • add showings (depending on settings/permissions)

Statistical Reports

Showing Suite automatically compiles all of the feedback responses received into an easy-to-read statistical report to present an overall market opinion of the home. Many agents use to convince sellers that changes need to be made in order to sell the home (price reduction, repairs, etc).

Contacting Buyer's Agents

Need to announce listing changes? Get the word out for any listing changes to all showing agents that have previewed the property with the e-blast feature (a great way to start a bidding war or recover from a failed escrow).

MLS & Lockbox Integration

Eliminate the need for data entry by configuring Showing Suite to work with your MLS and electronic lockbox:

  • Populate all of your listings and associated information in your account with Listing Sync.
  • Import showings automatically from your electronic lockbox with Showing Sync. 
  • (Works with SentriLock or Supra lockboxes)

Need help getting started?

We suggest checking out the following articles:

Welcome to the Showing Suite family!


  1. What is Showing Suite?
  2. Can I be emailed whenever showings are imported?
  3. Do you have content I can add to my website to attract sellers?
  4. How is 'offer pending' feedback used?
  5. How do I setup Showing Suite?
  6. What can I customize in my Showing Suite account?
  7. Where can I find marketing materials for Showing Suite?
  8. What is "default showing frequency"?
  9. How to Record Notes on a Scheduled Showing
  10. How do I set up an internal note to display on a listing for front desk personnel?
  11. How do I send an e-blast from the showing suite app?
  12. Requesting Feedback in the Showing Suite App
  13. Who sees the feedback for the property?
  14. How will the showing agent know which property my feedback request is for?
  15. How do I request feedback?
  16. Can I change the default feedback settings?
  17. Is there a question pool I can select questions from?
  18. How do I change the default showing type?
  19. How do I make feedback questions required?
  20. How do I unsubscribe myself from feedback requests?
  21. Can I edit the feedback request emails?
  22. What Are Merge Fields?
  23. How do I delete listing photos?
  24. How do I send an e-blast (email all agents who have shown a specific property)?
  25. How do I leave a note for my seller?
  26. How do I print an individual feedback response?
  27. How do I view all of the feedback requests for a listing?
  28. How do I enter feedback manually?
  29. How do I customize my seller login page?
  30. How do I add an incentive for a showing agent?
  31. How do I edit questions for a single listing?
  32. How do I print out the statistical report for a listing?
  33. What does "Pending" mean when I view my showings?
  34. What if a buyer without an agent views my client's property?
  35. Why should I enter open houses into the system?
  36. What is the showing type?
  37. What are showing type labels?
  38. How much information do I have to enter for each feedback request?
  39. How secure is the information entered into the system?
  40. How many feedback requests are sent out?
  41. What is Foreclosure Feedback?

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057
Email: support@showingtime.com