How to cancel your MLS+ subscription

If you do not wish to continue with ShowingSuite you need to contact ShowingTime.com with instructions to cancel before your account bill date.

We cannot refund payments made on any date previous to us being contacted for an account to be closed.

No refunds are given for partial months.


If you wish to cancel your subscription please submit a cancellation ticket through the ticket system or send an email stating the below to support@showingtime.com; please be ready to provide the following information:  YOU MUST SUBMIT A TICKET TO CANCEL YOUR ACCOUNT!

  • First & last name
  • Login name
  • Reason for cancellation

Cancellations are effective immediately; if you leave a message to cancel it may take up to 24 hours to be processed (weekends may take longer). You will receive a Confirmation of Cancellation Email once your account has been closed.

If you do not receive the confirmation within 24 hours (weekends are longer), please do not assume the account has been closed. Call or email us to confirm receipt. Our number here is 800-379-0057.

Please keep the Confirmation of Cancellation as proof of cancellation.

Contact Support

Available 7 days a week from 8 AM - 6PM CST

Phone: 800-379-0057
Live Chat:






MLS+

  1. Can I View An Overall Showings Or Statistic Report?
  2. What Buyer Agent tools are available for MLS+ subscribers
  3. Add An HTML Email Signature To Your Account
  4. How to cancel your MLS+ subscription
  5. Where Can I Find Marketing Materials For Showing Suite?
  6. Is There A Global Calendar That Displays All Of My Showings In One Place?
  7. How Do I Add Showing Calendar To My Website?
  8. How Do I Enable Showing Robot On My Showing Suite Account?
  9. What Is Showing Robot?
  10. How Do I Change My Account Password?
  11. Reporting Features
  12. What Are Customer Satisfaction Surveys?
  13. What Is Home Followup?
  14. How Do I Send An E-Blast (Email All Agents Who Have Shown A Specific Property)?
  15. How Do I Request Feedback? (Manually)
  16. Can I Delete A Listing In Showing Suite?
  17. How Do I Setup My Own Question Templates?
  18. What is "Default Showing Frequency"?
  19. How do I add lockboxes on my listings in Showing Suite?
  20. How Can I Add Multiple Sellers To A Listing?
  21. Why am I receiving an error when adding my seller?
  22. How do I send/resend a welcome email to my sellers?
  23. How can the seller login to the account I created for them?
  24. Can I Set Up Statistical Reports To Go To My Seller?
  25. Can I Screen Responses Before They're Sent To My Seller?
  26. How Do I Add A Seller On My Listing To Receive Appointment/Feedback Notifications?
  27. How Do I Schedule A Showing Using the Texting Service?
  28. Why Am I Receiving An ERROR When I Send A Text Message?
  29. Is There A Limit To How Many Listings I Can Have In My Account?
  30. Can My Seller Reset Their Password?
  31. Password Reset/Login Issues
  32. How do I add Showing Robot functionality to one of my listings?
  33. Can I delete a listing in Showing Suite?
  34. My listings are visible in my Showing Suite account. Now what should I do?
  35. Why am I receiving an error when adding my seller?
  36. Information on Listing Agent features with MLS+
  37. How do I schedule a showing in the MLS through Showing Robot?
  38. How do I share information with my Buyer in Showing Note?
  39. What is Showing Tour?

Feedback and Knowledge Base