Setting Up Confirmations For Your Listings (HIS)

After enabling a listing with the Showing Suite Appointment Calendar, you can change how confirmations are managed by going to Listing Maintenance and then selecting "Showing Suite" under Maintenance Functions.

Once on the Showing Suite page, enter the MLS number of the listing you'd like to set confirmations for and select "Settings" to open up the confirmations page.

On the confirmations page, you'll be presented with each confirmation or notification party. By default this will only have you as the listing agent to confirm appointments by email, however, you can add to or change these confirmations in the following ways:

  • Choose whether or not this listing requires confirmation. If not then any appointment made will automatically confirm and the listing agent will be informed of when the appointment is set for.
  • If confirmation is required then you’ll add your first confirming party’s name and choose their role.
  • Choose their preferred method of contact; call, text, email or some combination of the three.
  • Choose whether they are required to confirm the appointment or not. If you choose "Must be Notified" then they will receive all appointment notifications but not have to approve any of them. If they are a confirmation contact then they will be required to approve any scheduled appointments.
  • There is a checkbox where you can choose to provide the buyer’s agent’s contact information with the showing appointment request (for assistants or other parties that need this information).

Once you’ve filled out all of the information for the first party you can add any additional parties you'd like.

MLS Free

  1. How Do I Enable One Of My Listings For Use With Showing Suite Scheduling? (HIS)
  2. How do I schedule a showing in my MLS through Showing Suite?
  3. What is the "Showing Suite Listing Statistics" option?
  4. Can I schedule multiple showings for one buyer?
  5. Setting Up Confirmations For Your Listings (HIS)
  6. How do I enable one of my listings for use with Showing Suite scheduling?
  7. Can I block times for showings?
  8. I set my seller to receive text notifications on appointments but they aren't receiving them
  9. Can I ensure my clients are not contacted during specified hours?
  10. Can I choose to cancel or reschedule a request once it has submitted?
  11. Can I schedule an appointment on listings that haven't been opted in to Showing Suite Scheduling?
  12. Can I set up showing instructions to be sent out on appointments to scheduling agents?
  13. What is the "My Account" Menu?
  14. Setting up confirmations for your listings
  15. How can I be informed of Showing appointments on my listings?
  16. Can I request multiple possible times for an appointment?
  17. What is the "Cart"?
  18. Can I keep track of buyers for future showings?
  19. What is the "Showing Questions" section for in the Showing Clipboard?
  20. What is the Showing Clipboard?
  21. What is the "Buyer" menu?
  22. What do my clients receive/see if I set them as a confirming or notification party?
  23. How do I confirm a scheduled showing?
  24. How to Contact Support
  25. I just enabled a listing with Showing Scheduling with Showing Suite and got a Welcome Email. What is that about?
  26. Can appointments be synced with my own personal calendar?
  27. How can I upgrade from the MLS free version to the MLS+ subscription version?
  28. How much does it cost to upgrade?
  29. Buyer's Agent - I've clicked the "Schedule a Showing" link in the MLS, now what?
  30. What is included in the basic non-paid MLS version for agents?
  31. Why can’t I send out a feedback request?
  32. What are listing credits?
  33. Do sellers see the full name and information of buyer’s agents?
  34. What is included in the upgrade to MLS Plus?
  35. What can my sellers see?
  36. If I have a Listing Agent account in Showing Suite do I need a separate Buyer's Agent account?
  37. Do I need a Showing Suite login to connect my listings from the MLS?

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057